last modified: 23 Jul 2020
Please visit https://travel.gov.gr for information on arrival protocols.
There is a public general hospital in Rhodes (http://www.rhodes-hospital.gr/ ) located less than 3km from the conference venue.
Given the current concerns related to the COVID-19 effects, Rodos Palace Hotel has taken a series of responsible actions to increase its facilities' safety and health standards and to ensure the health and well-being of its guests, employees, and community.
As we welcome you back, based on the guidance received and the general state of readiness, we are committed to providing everyone with a safe environment that aligns with expert protocols for working to defeat COVID-19. We have established a policy that – along with high standard sanitation protocols, safety methods and operation procedures – ensures exceptional accommodation experiences and the well-being of our guests during their stay with us.
Guidelines in our Anticovid-19 Policy
Our aim is to provide high-quality personalized services. All our team members are enthusiastic professionals at our guests’ disposal, responding promptly and effectively to their requests. We are proud of our teams who under unprecedented circumstances show a very high level of self, social, as well as professional responsibility. In addition to their immediate compliance with strict hygiene, operational, communication, and coordination rules, they are exemplary hosts. For our team members who join the daily shifts we have taken the following actions:
All the meals including Breakfast, Lunch and Dinner, will be taking place in the exterior area of our “12 Nissia Restaurant”, with the space capacity reduced by 50%. The spaces are arranged accordingly, in order to meet the new required distances, as well as Breakfast Buffet, so all the delicacies are served without the use of shared utensils (tongs).
All packaging is for one-off use, ecological and the utensils used, meet the hygiene standards for the indicated temperatures. Serving areas are also extended for not affecting the service quality.
Upon entrance and leaving the restaurant, everyone is advised to use the special hand sanitizers placed for that purpose at the entrance. A wide variety of set menu options is available.
Our guests can enjoy their drinks at the exterior areas of “Yacht Bar” in the morning and at the outdoor area of the Main Bar in the evening.
Room Service is implemented under new procedures for ordering, delivering, and collecting trays.
IMPORTANT NOTE: To prevent potential health matters derived from goods and/or services provided by third parties and consumed in-house, off-property food delivery services are prohibited.
In compliance with the new safety measures, the following functions will not be implemented:
In response to the new travel norms and challenging times, we are committed to ensuring flexibility. To this extent, guests who proceed to new reservations for any future arrival date, will be entitled to free cancellation up to 5 days prior to arrival.
We value each guest that honors us with a visit to Rhodes island. A safe and peaceful "COVID-19 free" destination.